If you use an iOS, and your product has not been sent after payment,
you can file a request in the following way.
[How to Check App Store Payment History]
1. Turn on iTunes and login
2. Account > Look at My Account
3. Click the right of recently purchased products and then click look at all
4. Click on the arrow of a payment history that has an error and check the detailed history. Take a screenshot. (Keyboard Print Screen Button)
References > https://support.apple.com/ko-kr/HT204088
※ Select the file and you must remember to click the attach button located on the right.
※ File attachment is only possible on PC.
[Go Straight to 1:1 Inquiries]
★ Payment Reference
- Market : App Store
- Payment Date :
- Payment Amount :
- Joycity Member Number and ONE Lord Name :